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Group Error codes

The error code is returned in the response in the error_code parameter.

Example response in case of an error

{
"data": null,
"error_code": 5,
"message": "Payer price amount is too large, max: 100000.0",
"result": false
}

Possible error codes

Error codeDescriptionExample error message
1PaywayNotFound: The payment method is disabled: the Status option is turned off in the payment method settings.
2PaywayNotUsed: Payment direction is not in use
3PaywayNotAvailable: Payment direction is not availablePayway (alias = card_usd) is not available for shop
4AmountTooSmall: Amount is too small
5AmountTooLarge: The amount is too large
6OperationNotUnique: The operation with the provided ID already exists in the system
7OperationNotFound: Operation not foundWithdraw (id=1234567) wasn't found
8OperationIsProcessing:The processing field value for the operation is set to true. This happens when an external system requests operation status while querying the provider.
9InsufficientBalance: Insufficient balance to execute the operationInsufficient balance(currency=840): shop_write_off=500.0, balance=0.0
10IncorrectRequestParam: Invalid request parameterInvalid sign, string_to_sign: 500:840:bank_h2h_usd:6199:99991
11ShopNotFound: shop not found
12ShopNotActive: Shop inactive
13AccountNotFound: The account with the provided ID was not found in the Feennex database.
14IncorrectAccountStatus: Incorrect account status
15RequestIpDenied: Request IP address deniedShop ip 111.111.111.111.111 denied
16InvalidCurrencyExchange: Failed to convert the amount: there is no exchange rate information, or the exchange rate is invalid, for example, 0
17InvalidShopContract: The shop does not have a contract to perform the specified type of operation
18IncorrectAccountType: This account type (personal or business) cannot perform the specified operation
19ShopAggregatorRequire: shop aggregator required!
20InvalidProject: Deprecated
21ProjectNotActive: Deprecated
27DailyLimitExceeds. Daily payout limit has been exceeded
33WeekLimitExceeds: Weekly payout limit exceeded
34MonthLimitExceeds: Monthly payout limit exceeded
41The amount does not match the regular expression set for the payment direction"en": "The payment has been declined. Please try entering another amount without «0» at the end. For example: 347, 1832, 5783.", "ru": "Платеж отклонен. Попробуйте ввести неровную сумму без «0» на конце. Пример: 347, 1832, 5783"
100IncorrectOperationStatus: The operation cannot be processed with the current status
2000Other error that does not fit into other categoriesService error